After spending thousands of dollars on tile I call back to order extra material which I was short of and am confronted by ""Elizabeth."" I just simply wanted to order an extra piece of trim, just to be told that she couldn't place the order and that I had to call back the following day to speak with the person who took my first order. I pleaded with her and said I was in a hurry to get the order in because of the amount of time it takes them to deliver. Well, once again I was told by her (which by the way, she's the store manager) that she was busy with customers and paperwork and did not have the time to take my order. She was very, very rude and I do not wish this experience on anyone. Do not recommend!!!
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