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SUNRISE BALLOONS PUTS SAFETY ABOVE ALL ELSE, GREAT CUSTOMER SERVICE!! - Review by citysearch c | Sunrise Balloons

Sunrise Balloons

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SUNRISE BALLOONS PUTS SAFETY ABOVE ALL ELSE, GREAT CUSTOMER SERVICE!! 10/29/2007

I had planned on surprising my wife for our 3rd year Wedding Anniversary with a Romantic Balloon ride in Temecula Wine Country. When we arrived at our launching location at La Cereza Winery at 6AM my wife was shocked to see the banner hanging from the Hot Air balloon basket honoring our special day. The delicious hot chocolate and gourmet coffee in the romantic waiting area sitting over a fire pit to keep us warm was extremely impressive. As we waited for the balloon to be ready to launch our hostess came to us and said that the weather conditions with high winds on their way were not safe to go up. I was truly impressed with the professionalism and class that Sunrise Balloon provided us, and the integrity to not take any risk no matter how small it was at the time. We did see other balloons in the air, but the extreme high winds that caused all the horrible fires kicked in at around 8:30AM and we were thankful that we followed the advice and reschedule. There was a wedding event also planned and I saw the extra measures they put in place not to ruin their special day by setting an anchor and letting them go up only a 100 feet. I was really impressed on how Sunrise Balloons handled the whole situation. Pros: Thumbs SKY HIGH!! Safety first, and Beautiful and Very Romantic launching area more
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