Today was my first and positively last trip to Saladelia Cafe. A coworker and I went for lunch and both of us ordered an apparently mis-marked ""Garden Salad"" from behind the counter. Naturally, we were both surprised when something appearing totally different came to our table. Hers was plain and had some unsavory looking chicken salad (not the just chicken as quoted in the menu description) all over it, and mine had claimed to be ""grilled/roasted chicken"" on it, but it appeared more likely boiled days in advance and kept in the fridge until ordered. It was very cold - full on arctic! Both salads were insanely small in portion considering the $6+ price. A dollar menu side salad from Wendy's would have blown that sorry salad away! Both of us took our orders back and got something different. When I asked about the price difference I was treated very rudely and unnecessary comments were made. When my order and change were finally slammed (LITERALLY SLAMMED!) on my table without any word or explanation from the manager some 15 or more minutes later, I worried over what ""special ingredients"" I would be ingesting. My coworker was shocked at the poor customer service and outright disrespectful nature of the situation. She doubts she would ever return either. Other coworkers hearing of our experience no longer desire to ""try it out"" either. They said they would have done much more than deal with the treatment; they said most definitely full refund and dining somewhere else was called for. I agree, and regret that I didn't do just that.
Pros: Can't think of any!
Cons: Customer Service left much to be desired, old/premade food took too long and cost too much, etc.
more