She was very pushy and overpriced. We scheduled an appt after getting a card in the mail for a free consultation. It was time for Heart Worm meds, so we thought we would give her a try. She commented on our dogs retractable leash, saying she does not approve of them and did we know they were banned in Europe. This type of leash works very well for us, and we've never had any problems. Then, she said we needed a special harness (which we did not, our dog does just fine in her regular collar). We only went in for Heart Worm meds and a check up and she tried to sell us everything, even a special comb for shedding (even though we already have one). She also barked orders at her staff and treated them very unkindly. We were very disappointed upon leaving and decided to never return.
Cons: Rude, pushy service
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