My mother went to budget brakes for service. She was over charged way more then another company. She did not know much about brakes and was given many add-on sales. After reviewing the charges I called the Clarksville store and talked to Berry the store Manager. He must have had a bad conscience because when asked for the corporate office he hung up on me. I called back and had to ask him several times to give me the number. After 10 min he did but was reluctant. Talk to the owner which was very nice but I will never suggest going to budget brakes again in Clarksville with the store manager Berry there. My mother and I was given very bad customer service.
Pros: They do good service
Cons: They try to sell you add on sales
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