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Outage call becomes a sales pitch - Review by citysearch c | Charter Communications

Charter Communications

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Outage call becomes a sales pitch 10/12/2007

Right now, all our premium cable channels, including CNN, MSNBC, Weather, etc., are out with a message that says ""One Moment Please This channel should be available shortly."" Of course, when I called the local office, incessant busy signals. So I called the 888 number, and after telling the woman 4 TIMES that we were in Texas, she asked us to perform a couple of tests, check all the tvs in the house, and then, after all that, said there is a partial outage in the area. She could give no estimated time for restoration. Cons: nobody answers the phone at the local office more
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