We are locals and regulars of the market. This was not our first time at Lowells. It was saturday and we sat on the first floor. Went up and ordered 3 meals, paid and tipped ten bucks in advance. We then went to our table with our number and waited. After watching everyone in the room getting served we asked a server the status of our order. He said he would check and never returned. We waited another 5 plus minutes and asked another server what was up with our food. He came back with the food and told us the food had been up butnot delivered. I tried my omelete and everything was cold. The server said he would check and see what they could do. He never returned. The view is great. The food is good. Service and recovery are poor. It wouldnt have taken much to make it right except some effert.
Pros: good view, good food
Cons: poor service, poor recovery
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