decided to try this salon based on the reviews and opinions posted here. What a mistake! First of all, I visited the website and read all the reviews and awards they had won. I was impressed and thought this would be a great salon. So, off I go for my first appointment and I arrived on time but when I checked in I waited over 20min!!!! Not a good start....When I finally saw the stylist he was in a ""grumpy"" mood and was totally rude!! I could not believe that! I understand we all have bad days but our mood can not be taken out on clients. I felt rushed, upset, and my whole salon experience was a big waste of time and money. I spent over a hunderd dollars and left there feeling my hair color was not what I really wanted or paid for. Also, I had taken in several pictures of the color I wanted and believe me it wasn't even close. I could have done better out of a box and saved myself alot of time and money! This is only my experience and I am sure many people may feel this is a great salon but I won't be back!
Pros: Can't think of any
Cons: customer service, prices, sorry but my stylist was rude
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