While I normally wouldn't respond to such garbage, it is necessary I defend my position on the manipulative statements made by OBXgirl. Let me make a quick distinction... ""Service"" is what we in this industry strive to perfect, and it is definitely what seperates the good restaurants from the pack. Anyone who has been a frequent customer of our establishment knows that we pride ourselves on great service and sustaining strong, lasting relationships with our guests. We are unilaterally dedicated to charity, providing transportation for guests, hosting events, and offering just about every ""service"" you can possibly imagine. In my opinion, when somebody blatantly tries to steal from you, it's prudent to define the situation in an applicable form of ""Service."" OBXgirl entered the bar, ordered food and bourbon, and began having conversations with herself. Customers signaled to me her strange mannerisms. She got up to use the restroom. Twenty min went by, she inched her way to furthest patio table until she was certain that it was clear to bolt to her car. These are not the actions of an honest, good natured customer. It gets worse. Her keys were in the ignition when I caught up to her and I asked if she was going to pay for her tab. She reluctantly gave me a credit card and it was, to no surprise, DECLINED. I returned and asked her if she had anything else. Of course, just like a predictable movie, she admitted to having no money. To summarize, she rang up a sizeable tab (a tab she never intended to pay), when asked to pay, she desperately tried to shift focus to her cell phone conversation, and as a result, I am the bad guy for catching her in the act. I have never seen her before, but I will certainly let it be known to the restaurant community that a very odd woman is in town, and she orders what she can't pay for, sneaks out, and then equates the situation to a lacking customer service issue. Unbelievable. W.M.S.-General Manager , Azzurro
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