I find this restaurant to be a little over rated and always felt there was a generally self inflated attitude on the part of the staff. The pizza and salads are good. Some of the entrees are very good. The prices are fair to high. They are typically very busy and the place is small so it can be difficult to get a seat. Maybe their success has led them to believe they don't need to apologize when a customer eats hair along with a bite of ""grandma's cake"". Maybe they figure it is not worth the trouble and losing a few customers, which they have, is no big deal. The whole meal should have been on the house but when the desert was promptly returned to the waitress with an explanation that I had just pulled a hair out of my mouth with a bite of cake and that I had lost my appetite and ""no I didn't want another piece"", I didn't get so much as an apology from the waitress or the manager (and I did see her tell the manager what had happened). I was with several people and didn't want to make a scene so I paid my the full price for my meal and was stunned when I left that I had never so much as received an apology. Get off your high horses Bella Monica folks! You are just not that great.
Pros: good Italian for the area
Cons: pompous staff. crowded.
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