Went to Gentle Dental for the first time and I was told by Dr Jay Liu that I had 6 cavities! I rarely have had cavities my entire life so I obviously thought something was terribly wrong. I was also told that I had gingivitis. It turns out this is a common practice by offices that don't get highly compensated by lower paying insurance companies. If they say you have gingivitis then they can bill more for a cleaning under a different code rather than a regular cleaning. I immediately got up out of the chair and called the office I had been going to for years (they are out of network but I didnt care and thought it was worth paying out of pocket at that point)...I got to see my regular dentist that afternoon and it turned out I had no cavities!! If I can save anyone from unnecessary dental work then I would feel vindicated. This office seems to take advantage of people just to bill more...its all about the dollar bill. Its extremely discouraging especially when you see his University of Penn plaque on the wall...That means absolutely nothing without integrity.
Cons: cannot be trusted
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