My friend treated me to a day at the spa as a bridal gift. She did her research and from all of the good reviews, she chose this spa. It was an OKAY spa. I've been to a couple of spas and I've never had to pay before hand, which was a turn off. Another turn off was the paper thin robe that was given to us. I think for as much $$ they charge, they can at least upgrade to terry cloth robes. The staff was very friendly and the services were good. We had lunch in the lounge area which I was another turn off. I thought they could have at least brought us to another room. My friend was waiting for her facial for 30 mins before anyone had told her that her facial lady took the wrong person. She wasn't too mad until she had to sit and wait in the lounge area a second time! No one told her what was going on until she walked up front to find out herself. The receptionist seem annoyed that she had asked her. There was no apology for the mix up at all! They did give her a coupon for her next visit. Would I go back?....No.
Pros: Staff very friendly!
Cons: So hard to find once in the plaza.
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