Recently I received a complimentary note from a former student, it inspired me to send a few notes to some of my teachers. This got me to thinking, "compliments don't come by often enough". I have made a promise to send compliments when deserved. I have been going to Blades for about 4 years and I can't As you enter you are greetly warmly, and once you are seated they serve you coffee, tea, water and a magazine. Within minutes of sitting in the cozy chairs the stress drains from my head down to my toes. Even amongst the hustle and bustle of the stylists and clients you can feel the sense of relaxation that they work so hard to establish. I so enjoy watching the stylists create their art and I anxiously await my new hairdo! In all the years I have been going there I tried one hair color I didn't like. When the manager and stylist heard (through the grapevine) they called me, had me come in and said let's get to a color your more comfortable with, "if your not happy then we're not happy" How thoughtful was that?! Jay has done all the cutting and color creating, but I have had several different stylists wash, dry and style my hair. I have never been disappointed and I have always been grateful for their willingness to teach me new techniques and share product information. I have also been so impressed by the professionalism and colleagiality of the staff that I have consulted the management for various stategies. In summary, you have atmosphere, warm and welcoming service, and incredible talent. I have never been disappointed with the facials, waxing, massages, manicures and pedicures. Did I mention that I travel from Boston! I have many friends that are also Blades fans and ask to come with me! The girls from Glastonbury are fans tool! Blades has the total package and they make a continuous effort to make their salon, themselves and your experience even better!
Pros: Atmosphere, service, talent
Cons: distance from Boston
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