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Top Notch Service and Value - Review by citysearch c | Hyatt Regency San Francisco

Hyatt Regency San Francisco

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Top Notch Service and Value 10/30/2007

Stayed here 10/26-29/2007 PRICE: I booked our room back in August through their website and got the Park and Play package ($199/nt) included Basic room, Parking and Breakfast for 2. Called reservations a few days before to guarantee late arrival and their manager upgraded us to a balcony room. (Business Plan floor) Clean, modern design and large by SF room standards and the most comfortable bed!! Room Service & Minibar are *very* overpriced - but hey its a 4 star hotel!!! Parking rates are now $55/night (in/out if you're guest) but I made sure to get a rate that included parking as we needed a car on this trip. ROOM: Balcony wasn't large, but was a nice touch for some fresh air. In-room safe was much appreciated and soft fluffy towels were great. I hate the smell of Portico bath products, so I brought my own. SERVICE: Evening turn down service was lovely. (Don't forget to tip housekeeping!) Concierge was able to secure us reservations late Friday night to one of SF's best Sushi resturants (Ozumo) with 10min notice. When running late for an appointment we realized we had left our sunglasses in the car. One of the valets ran down to our car, retrieved them & hand delivered them before we left the property on a *very* busy holiday weekend day. Never did make it to breakfast...Able to print out my boarding pass in the lobby before the airport! They have a Car Rental on site (Budget) if you want one at last minute. LOCATION: Hotel is close to all the tourist places w/o being right in the midst of them. Walking distance to shopping/Ferry building (great for a side trip to Sausalito!)/ BART Station/Street Car. 10min cab ride to Fisherman's Wharf/ Haight Ashbury (~$15) OVERALL: For a older, concrete, convention hotel, the Hyatt made a romantic weekend perfect by being polished and professional. I appreciated the service that was promptly there when needed & discreetly disappeared when not. Pros: Service!!!, location, bed are uber-comfy, secured floors, housekeeping Cons: Overpriced room service, Parking - if not included in room rate. more
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