Over the last thirty years I've had many furry family members. Since we don't have kids they have all been our babies. As a result I've come into contact with many vets and veterinary hospitals over the years and we have not spared any expense for needed surgeries and our pets overall well being. For the most part, my experiences have been very positive. We are new to this area and recently had to make the very difficult decision to put our 14 1/2 year old cocker down. Unfortunately, as is generally the case, we needed to get to a vet on a Sunday. This hospital is open 7 days a week and they easily fit us in (maybe that should have been a clue). Though the vets at this clinic did a thorough job of diagnosing kidney disease, we found both the vets and their staff to be very impersonal and seemingly uncaring - except when it came to the price tag, which was grossly inflated. For example, the vet around the corner from us would have charged $250 for euthanasia and a private cremation (but he couldn't work us in until a day later), these folks charged $450 and we had to insist that our pet be given a shot to relax her before her final shot. When relaying my story to a couple of my co-workers, they recited similar experiences with this clinic. "Impersonal", "abrupt", and "uncaring" seem to be the consistent themes whether it was in relationship to a cat, a puppy, or an older dog. The three of us will not return to this clinic. Since my experience, other friends have recommended Lake Forest Veterinary in EDH on Francisco, EDH Veterinary on EDH Blvd., and another vet on Blue Ravine in Folsom. I've learned a valuable lesson. If veterinary clinic personnel do not take the time to demonstrate some connection with your pet (this is so unbelievable to me) - RUN, don't walk - to the nearest exit!
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