I live in a relatively high crime area and have had my car vandalized on numerous occasions. Luckily, each time, the good folks at Koss Collision have been there to repair the damage promptly and professionally. Following a recommendation from a friend, I took my car in for a broken side mirror. The first thing that struck me was how clean and tidy the body shop was. I guess, based on experience, I had come to the conclusion that all body shops were stained with pools of oil and run by seedy looking characters. This conclusion was completely wrong. I was absolutely blown away walking into Koss Collision, from the leather couches to the large fish tank in the wall of the lobby to the helpful, friendly staff, Koss Collision was the exact opposite of every bad experience I?ve ever had at a body shop. I had the pleasure of speaking to Don and Bob Koss who answered all my questions and addressed a couple of concerns I had. The estimator gave me an accurate quote and I left my vehicle there confident that it was in good hands. The repairs were done in a timely manner and at an honest rate. I was so impressed with the job they did that a couple months later, when some local neighborhood hooligan scuffed up my paint job, I knew exactly where to go to have it fixed. Once again, I was pleasantly surprised by how helpful the staff was and the quality of the workmanship. It?s nice to know in this age of faceless megacorporations that there are still a few quality family businesses run with integrity and pride. Highly recommended.
Pros: Clean, inviting body shop & great customer service & family run
Cons: none
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