i sincerely wish i would have read the reviews and i would have STAYED FAR AWAY!!. it was the worst experience i've had. i had a partial highlight and haircut and was there for FOUR, yes, FOUR hours. she went from my hair to others and left my highlights on for 1hr (vs. 30min norm). the highlights were awful.. she cut layers so the top was blond and the underneath was brown. i looked two-tone. moreover, when i called back to nicely say that i needed to get it fixed, they made no apologies and couldnt get me in in the next two days. TERRIBLE TERRIBLE TERRIBLE. I sincerely question the "best of's..." litigimacy. i've never seen one that makes it w/ this bad of reviews.
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