I sat a few tables away from an older gentleman whom was approached by management about the tips he left for the waitstaff. It seemed as though they recognized him as a regular. The manager went on to explain that he can't have the man coming in and being served without leaving at least a minimum gratuity. I don't have direct quotes from the exchange, however, I noticed that the manager was going a little beyond his duty to be rude to the man. A waitress also discussed the matter with the man. I don't think I will eat at Woodward Avenue Brewery unless I hear that the man was given some sort of an apology. What happened to loyally patronizing a local buiness/restaurant and being served treated with courtesy and respect? I know for a fact this is a very busy bar/restaurant. On sheer volume alone the waitstaff won't miss few dollars from a man who looked like he couldn't afford much more than the 'Half-off your bill night' meal in the first place. You decide... Good food... Poor service.
Pros: FOOD
Cons: RUDE STAFF
more