I took my car to get my radiator leak fixed. I was there for 5 hours waiting as I had to . I got the part myself and they had to put it in. My car is older. I did not know until I went to add windshield wiper fluid to my car..that the resevoir is missing and that it was broken off. I had been out of water for a while . It was there before I took my car in. I had not opened the hood till I decided to check the fluid. They denied that they took it out or misplaced it and said it was not there.. They charged me a smaller fee than I was expecting..so this probably explains why..When I called at first ..they said this was not something they would do..They refused to replace it . They should of been upfront about them breaking it or whatever made them not put it back in. Windshield wiper resevoirs do not just fall out. I dont recommend these people at all! Dirty waiting room and bathroom. Pleasant at first.. and I have to admit they charged less than I expected..but now I have to replace my resevoir and pump..either the manager or the tech who worked on my car is dishonest.. The manager said the tech did not lose it.I am furious with them !!!
more