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The worst office management I've ever seen!!! - Review by citysearch c | Pinnacle Behavioral Health

Pinnacle Behavioral Health

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The worst office management I've ever seen!!! 1/24/2007

Our doc is fine, but the office staff is a real problem. They're curt, don't relay messages reliably, shut down their phones for an hour for lunch and at 3:30 despite the fact that they're open until 6 (so if you suddenly can't make a late appointment you can't call and tell them), don't have a refill line (so you have to try to call during their limited phone hours), and during off hours don't have a way to relay a message on their answering machine since there's no voice mail. Their excuse is it's a busy office, but there're only like 4 docs there!! Definitely look elsewhere. Pros: parking: it's at Mt Carmel East. Our doc is nice! Cons: Everything else! more
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