Six of us ended up at Senser's Saturday 1/20/07 for dinner. We arrived around 6.30. We expected to wait a bit and that was fine however when we were seated...they sat us in a way back corner on a folding table and folding metal chairs. We ordered drinks and asked the waitress to come back since we wanted to order an appetizer. Well she did not come back for a 1/2 hour or more. When we finally ordered them we ordered our meals at that time. It took 45min. to get wings! Then we ordered water to have with the wings and we had to remind the waitress to get that for us. One of us got up two times to talk to a manager about our service. Then finally our food arrives. Yep its cold! By the time we got it we were so hungry and irritated we just ate it. While eating our dinners one of us found hair in the food. So as you can see we had a VERY bad experiance at Joe Senser's. The management really needs to learn what the word customer service means. They did give me my meal for free and took 5 dollars off the bill for the food being cold however we feel there should have been more done. We will not be going back there ever again and we hope that no one else will have to have that horrible of service.
Pros: Good Bloody Mary
Cons: Everything Else
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