The service continues to take a nosedive in my over last 5+ experiences. They have insisted on 20% gratuities for even 2 people regardless of their quality of provided service. There is no sign that mentions that gratutities will be added to your bill. This applies to both their lunch buffets and dinners The cutlery was dirty and showed remnants of the last use multiple times. The staff is very unfriendly and definitely not hospitable. Customer service is definitely not their strong point. The quality of the food has continued to worsen over time and was not prepared fresh for that day. I would strongly recommend to consider alternative place/genre of food to eat if you are in the Jackson Heights area.
Pros: Cheap average quality food
Cons: Inhospitable, poor customer service and undisclosed gratuities
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