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CUPS IS A DISGRACE, terrible customer service - Review by citysearch c | Cup Diner and Bar (CLOSED)

Cup Diner and Bar (CLOSED)

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CUPS IS A DISGRACE, terrible customer service 1/22/2007

The food was ok but my phone order was frieghtning. Sitting here at work and was just hungry looking through the menus. I saw that CUPS had a big burger for a fair price so I called them up. Wish I didn't do that. The snob waitress that answered the phone spoke to me as if I owed her something. She was very very nasty, short and distasteful. BAD ATTITUDE. When I called up the first thing I sayed was that I wanted to use a credit card. She was putting so much energy into being smart and rushing my order that she hung up the phone without even asking for the card number. If a customer calls your restaurant with a credit card order are you not supposed to ask them for the information. I also requested that no pickle or cole slaw be included in my order. When I called her back to give her the number she sayed ""I don't read minds...umm humm"" . Very stink and nasty, almost bit my head off through the phone. For this reason alone I will never order from this place again and I will definitely never visit the place. Queens is full of joints with better service and more courteous people. I plan to visit only to complain to the manager. NOT RECOMMENDED. more
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