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Lousy Customer Relations!! - Review by citysearch c | Cheli's Chili

Cheli's Chili

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Lousy Customer Relations!! 1/15/2007

Flew to Detroit to pick up new Ford truck and see some Ford related sights. Wanted lunch and chose Chelis in Dearborn. Valet parking is mandatory or be towed! Had a lunch of chili over spaghetti noodles with satisfactory service. The valets were parking cars four to every three marked spots. Noticed my passenger door on my new red truck had a ding with black paint and it was parked next to a black car. The valet could not say anything but call his boss. I went in to see the manager of Chelis and found her to be totally inept and unapologetic! It seems that area restaurants with parking lots the size of a McDonalds or even smaller have a scam system of forced valet parking!! WALK to this restaurant if you must go and don't ask for help with problems, you will be frustrated at best!!! Pros: Atmosphere Cons: PARKING! Management ineptness!! more
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