After receiving a scratch off in the mail that said I was a guaranteed winner, was a bit skeptical about this and decided before visiting them to call ahead and see what the ""catch"" was. I spoke to a Debra and a Ryan on two different occasions and they both assured me that I was a guaranteed winner and stated that I could have won the grand prize which was a car or a cash prize which was 1 : 350,000 chance that I could of won those or a $1,000 online shopping spree. They assured me once again there is no catch, to just come on down and claim my prize. When I got there I asked for Debra as she told me to do and I was seated. I spoke with an Al Stevenson who then showed me a chart that said since I scratched off three cars I am guaranteed to win an online shopping spree and $2,500 off a car. I told Mr. Stevenson that I did not come here to buy a car and that I was told by the two representatives on the phone that my intentions were to just claim my prize since they said I was guaranteed to winner. Mr. Stevenson kept persisting and I realized at that moment that this was indeed a bait and switch scenario. He then brought over his manager which not only insulted me but asked why I came down here to waste their time. He began to throw more insults at me and stated how I had not read the fine print and that I cannot read and obviously I am not that smart. He did not only insult me but he also insulted my friend who had came down there with me. I did not throw any insults back at them and I simply walked out because I chose not to argue with obviously deceitful people. I walked out with no prize even though several of the employees claimed I was a guaranteed winner. This was the first time I've been the victim of a scam and such unprofessional, questionable, downright deceiving business practices.
Cons: once you made up your mind you do not want a car they begin to insult you
more