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poor repair service, poor customer relations - Review by citysearch c | Car Care Ctr

Car Care Ctr

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poor repair service, poor customer relations 1/11/2007

On 2 separate occaisions I have had bad experiences with this repair shop.The owner and his manager are NOT to be trusted.I spent over $900.00 for a water pump and timing chain that was never replaced.Then, I paid over $380.00 to have a vacuum leak fixed that was not done. My ""check engine"" light kept coming on. After 1 week of bringing my car back & forth for them to""fix"" this problem I ended up at the dealership. I found out all the belts and hoses,etc. were the originals. The vaccum leak was fixed for $40.00. There was no evidence that my timing chain or water pump had ever been touched. I called the place where Dean, the owne,r said he bought my new parts. There was no record of any parts being sold to him, or his manager Steve. STAY AWAY FROM THIS PLACE !!!!! Pros: very friendly , gives reasonable quotes Cons: work not done as promised, hidden costs, too long to complete work more
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