2 years ago I signed up on a promo for $24.95 a month. The owner himself signed me up and explained the only criteria was that I had was prepay for three months in advance. I gladly did my part and tanned through out the summer. The following year I went back again to tan for the summer. I went w/ ck in hand ready to prepay for the next three months of that summer. I was pleasantly surprised when I was told that when I signed up last year , that made me a member and I did not have to pay the prepaid fees again . Just the upgrade charge for a diffirent level bed. My husband does the finances and recently asked why are they debiting my account every month for $24.95 for two years when I do not tan 75 % of the year. I was Shocked!!! When I called I was told that the owner was on vacation in Fl. I was giving to a RUDE employee that said I signed a contract and obviously did not read the small print and to have a nice day and hangs up!!. I can not tell you how many ppl I recommeded to go there . I work w/ customers everyday that do Ck Debiting. In order to maintain our professional intergrity, we clearly and precisly go over all of the details. They have to send a voided or canceled cks, Sign paper work and we notifiy them of that day of the debited so they are not surprised. NEVER was it explained to me that it would be debited monthly. I would have not agreed it. I would have went w/ another package that would have suited me better . I only tan in the summer, Why would I pay year long. A reputably co w/ integrity would not have to cheat you into contract and blything answer ""read the small print"" The terms would be discussed openly and honestly. Not so w/ the disgraceful Co. I will tell as many ppl that will listen , not to do business w/ this Co . I am also lodging a complaint w/ the Better Bus B . I can only imagine how many ppl where suckered by this Co. DO NOT DO BUSINESS WITH THIS CO. THEY ARE DISGRACEFUL AND UNETHICAL
Pros: Most of the Staff were nice Except for the OWNEr and MANAGER RUDE RUDE
Cons: unethical and dishonest
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