JJ on sevaral occasions said she would be here and just never showed up. very frustrating and set her phone to just ring and never answer. When she does come she is knowledgeable and nice, but her lack of courteousy to even call when she is not coming out weighs that. I would not use them again or recommend them to anyone.
Pros: knowledgable and lower priced
Cons: very unreliable, never on time, never answers phone.
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