My wife and I were extremely disappointed with the quality of service we received from EB Horn when we were shopping for our engagement ring. We felt like as soon as they knew were wanted to spend less than $3k on the ring, they didn't give us much attention. The prices they quote start much higher than other stores; they expect you to then bargain down. That seems like an extremely shady practice, for which the only intent is to rip off customers that don't know. We highly recommend Joseph Gann Jewelers; our shopping experience there was like being in heaven compared to our experience at EB Horn.
Cons: Shady pricing, poor customer service
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