My name is Pat Joyce. I am the owner of the 17th Cafe. I am confused about the review posted below. Because we are a small, independently owned restaurant, my wife Brigitte and I know that guest satisfaction is what keeps our place going. I do not recall even slightly the incidents which the previous person describes. First of all, we realize that we serve large portions, many of which our guests take home to enjoy later. My staff knows to ask before we throw out ANY uneaten food. Second, if such a mistake was made, I am certain that I would have my Chef prepare a new order, or take the meal off the check. I am thinking that perhaps the reviewer made a mistake on the restaurant? We get many phone calls for a restuarant with a similar name. If the problem did happen and I do not recall, I am truly sorry and resolve to make the situation right with this guest.
more