I am standing in my friend's wedding and ordered my bridesmaid dress over the phone in September. I live out of state and had to pay for shipping to have the dress sent to me. All the dresses came in in December, and I waited for mine to come in the mail. After waiting for weeks (it is now mid-Jan), I called to see where my dress was. I spoke with the owner's son, Jordan Schulman, who rudely told me that I never said I wanted it shipped and I didn't pay for it. I got upset and told him I DID INDEED PAY FOR IT and I needed the dress sent to me now so I could get the alterations done. He told me it would be shipped on that day (Monday). Two days later, I noticed a charge on my bank account where he ran my card without notifying me for ANOTHER SHIPPING CHARGE! I called and told him he didn't have permission to run my card. He got very rude with me and told me GOOD LUCK GETTING YOUR MONEY BACK. Then he called me names and kept hanging up on me every time I'd call back.
Pros: RUDE RUDE RUDE, PUT CHARGES ON MY BANK ACCOUNT WITHOUT PERMISSION
Cons: DAVID'S BRIDAL LOOKS GOOD COMPARED TO THEM
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