I used to wrench on cars in a shop in plymouth. Now I work at Volkswagen headquarters as a technician. i trust bill brown with my own car and them only. i am good friends with Fred Williams their suspension guy and has been a friend of the family for years. I am also friends with Martin who is a good tech. Agreeing with the other reviewer the only downfall of Bill Brown is not having time for customers. They are usually busy with long term customers. Being a tech I really appreciate the business that they run and the intelligence that their tech's pocess.
Pros: Knowledge base of techs. import and domestic
Cons: Accomidation of customer's time schedules.
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