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Performance puts a personal touch on service and car buying - Review by citysearch c | Performance BMW

Performance BMW

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Performance puts a personal touch on service and car buying 9/14/2006

I purchased my Acura from Performance in 2002, and received a great deal from them without feeling that they were trying to rip off a young, single woman. They made the car buying process enjoyable! But their courtesy didn't stop after the purchase. Their service center is phenomenal -- from the shuttle driver to the service consultants, they are all friendly, resourceful, and respectful. In addition, unique to the Hendrick's dealerships is the ""west coast"" treatment that is teflon-based (I think), and it made my car shine inside and out. I received many compliments on the shine from strangers in parking lots! I have recommended Performance to friends, family, and colleagues, and would certainly buy from them again. Pros: west coast treatment, service, courteous staff Cons: parking lot difficult to navigate more
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