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Poor customer service - Review by citysearch c | Lestan Fashion Headquarters

Lestan Fashion Headquarters

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Poor customer service 9/24/2006

Some employees rude, some bordering on hostile. No service. When arrived for first fitting, five employees having breakfast, no one acknowledged us. We were the only customers in the store. We were handed our gowns, and had to carry them to the dressing room, where we did everything ourselves, from tearing the plastic to zipping our backs. After the pinning, we were left alone. We went back to the dressing room, undressed, hung up our dresses, and carried them to the front of the store. Same five employees talking and ignoring us. Booked next fitting date with woman who made no eye contact and dismissed us twice, as if to shoo us out. I suggest buying a dress and taking it to your own tailor for alterations. Save the alteration fee and the aggravation. We ran into one other customer that day, and they were also displeased. Pros: None. Cons: Poor service. more
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