I took my family to stay at the San Luis over Labor Day weekend. My wife had services at the spa and she said Marcia, her masseuse, was great. However, we were on a NON-SMOKING FLOOR BUT HAD TO SMELL HEAVY CIGARETTE SMOKE coming in through the vents from adjacent rooms. This happened on several occasions and made it un-enjoyable. Management was aware of the situation but does not seem able (or willing) to enforce their no smoking policy. Service was good, but not great.
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