We bought an expensive leather sofa and loveseat at Key Home Furnishings. When the delivery truck came and they placed the set in our family room, we told them they aren't going to work. They were much to big for the room so we refused the shipment. The delivery Guys told us we had to sign for the furniture and arrange for a return through the store. We called our Salesman, then the Manager, and they both said they would not take the set back, not even for a store credit. We then attempted to call the owner but only got an answering machine. So we drafted a letter to the owner and never got a reply. We were going to stop payment on the Check but know doing that is illegal and we surely didn't want to be the bad guys. So we were stuck with a sofa and loveseat that wouldn't work for us. We ended up selling them on craigslist at a great loss. All that we can say is when you see Key Home Furnishings, keep on driving. We have never been treated so poorly by a retailer.
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