Dr. Chen was the most impolite vet I have ever encountered. It was my first time at the clinic and I had some trouble finding the place (as there is no signage for it). Upon walking in, there was no one at the front desk and I waited 10 minutes before anyone showed up at the front desk. Dr. Chen proceeded to tell me I was 15 minutes late (even though no one was at the desk for 10 minutes and Dr. Chen was smoking outside the local tanning salon) and that he could not possibly see the dog as they had another appointment coming in. He was rude and spoke to me as if I was a 10-year old child. I would like to remind him that he is providing a service and he cannot treat customers as if they are sub-human. It surprises me that he has been in business this long. Stay away from this man, he is the most unprofessional individual I have ever met!
Cons: Absolutely Everything!
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