They had my TV for 1 month for repair that cost over $350.00 and it worked for only 2 hours. They picked it up again and I haven't heard nor can I get any information on the repair now for over 2 weeks. They promise to return calls but don't. Whomever you need to talk to is not there right now but will get back to you(but they don't). Their poor customer service is exceeded only by their incompetence.
Cons: poor customer service, poor time management, poor return call rate
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