I brought two wedding rings in; both needed inscriptions. After three weeks wihtout a call, I called to check and was told they'd be ready that Saturday. They only have one ring done, and she tries to tell me that the other ring wasn't supposed to be engraved. I whip put my receipt (which is a carbon, she has original) and there they are, the instructions. So sorry! I'll have it done by Tuesday. I go on Tuesday, and she tells me, oops, haven't had a minute. I'll have it tomorrow. Wouldn't you know it-- we call to make sure, and they aren't ready. I got the ring that day, and now it's being engraved somewhere else. HUGE waste of my time, and when I mentioned this to coworkers, TWO of them told me horror stories which mirrored mine. Do yourself a favor--skip this place.
more