I went to Oregon Leather to purchase a belt and to have a a small rectangle cut from piece of scrap leather. The folks at Oregon Leather told me to buy an exacto knife and cut the scrap leather myself. I asked if an Oregon Leather employee would cut a small rectangle from a piece of Oregon Leather scrap leather, not from the leather I brought in. The man in charge refused. Good customer service includes doing the small things. Good customer service was nowhere to be found during my visit to Oregon Leather.
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