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I have a feeling the service is great for the tenants or regulars, BUT... - Review by citysearch c | Portland's Restaurant

Portland's Restaurant

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I have a feeling the service is great for the tenants or regulars, BUT... 9/1/2006

It was ""First Friday (09/01/06)"", the restaurant had three tables occupied; so it was slow. We were asked to wait (over 5 minutes) for a four top to be cleared ~ This was the start of our ordeal. The Hostess (may have been an owner and definitely with child) sat us and we asked if we could get some water and she responded in a lofty tone that the waitor woud take care of this. The waitor came over in a good time and was pleasant (positive). We placed our order and asked that the order come out at the same time since three of the four in our group were having appetizers instead of a main course. The waitor informed us that the main course (the special of the day) would take 5 minutes longer even though we asked that it would come out together. We agreed to this, but 15 minutes later and three of us were finished while the fourth had not received his meal. We asked to cancel the order and the waitor kept saying it will be right out, but by this time 40 minutes later we just wanted to leave. The waitor told us that he had told us it would be 10 to 15 minutes. All I can say is four of us heard 5 minutes and we all felt the waitor was just covering up his mess. The food we recieved was good (a positive). We have been to Portlands at least 6 times over the past year. While the food has always been good the service has ALWAYS been Marginal to Poor. After this experience we will not visit this less-than-friendly establishment again. It is such a shame, they have a good location and food. more
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