Out of the blue came highly recommended to us by several people. Pleasant casual atmosphere. Service was brisk, but the fried calamari was excellent - so we tried to ignore the service. My sister's entree came with a long black hair mangled in the fish. She was very polite told them and asked for a new plate, which she got about 15 minutes later. Not only did they not apologize, but when it came time to get the check, the fish was still on the bill. She politely asked for the manager and some type of compensation. The manager didn't come over but told the server to tell us not to leave a tip. I wouldn't eat here again because of the incredibly rude service and wouldn't recommend to anyone.
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