For the price paid off-season ($165.00 for one night plus tax) the room was rather dark and dingy. The ocean view from the porch outside of the room was great, inside the room you would have to sit on the floor to look out of the windows as they were that low to the ground. The specially advertised satellite TV featured only 24 channels. The brochure I took at check-in stated there were 48 channels, when I asked about it I was told I must have an old brochure in a very snippy tone. Overall it was the customer service I felt lacked the most. There were absolutely no pleasantries or warmth, everyone across the board was unwelcoming, cold and indifferent. Based on that alone I would not go back or recommend this hotel. It had the price of a beautiful historical inn with the customer service and ambiance of a cheap motel that rents rooms by the hour to seedy characters. I'd say anyone could do better!
Pros: Pretty views, convenient location to bus and ferry
Cons: Terrible customer service, outdated, dark rooms
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