I had a scheduled appointment with my card sitting in front of me, and I had been waiting for them to call me with my confirmation the day prior, it never happened. So I called them to confirm my appointment and the girls at the front desk had no idea who I was, and had no appointment scheduled for me that day, or any other time! The worst part of this was that two days later I had my ten year reunion...
On the other hand, my stylist, Andrea is amazing, she does such great work and always has a big smile. She is well worth the money and I would reccomend her to anyone!
Pros: Andrea, quality, greeted with a beverage choice
Cons: misplaced appointment, poor organizational skills
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