Our furnace broke down, so we called the number left on the furnace by the previous owner of our house. I described the problem with the furnace and they were able to walk me through a process to clean the "filbet" (or something like that) - which worked - at no charge!! It turned out that the dust created by a home project had causes this part to be dusty, which was shutting down the furnace.\r
\r
It's not common to find a company willing to help, rather than charging $75 an hour for a simple process.\r
\r
Please note: I'm not saying that ALL furnace issues can be explained over the phone, but in this case, I highly recommend St. Paul Plumbing and Heating.
more