We love P.F. Chang's as an Americanized Chinese option. This is not a great choice for those seeking authenticity. We absolutely *adore* this place. The food is amazing, reasonably priced, and the service has been super! We were going to the Raleigh location for many years, but had some very poor experiences due to mall-crowd bleedover and extremely long waits. \r
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The Durham location is a stand-alone, which makes the atmosphere much better, but the food is admittedly a little bit better at the Raleigh branch. The only reason I can't give it a perfect 10 rating is due to the fact that my sister had a poor experience with the service - she ordered from the gluten-free menu, and they gave her the usual version, which made her immediately ill. When confronted with this problem, the waitstaff told her that the cook had shrugged it off and said since it didn't contain wheat, there was no difference. In the end, the restaurant owned their responsibility, gave a verbal and then a written apology, and issued her a $50 gift card. Be watchful when ordering specialty items. We are addicts who can't live without our pan-fried dumplings, spring rolls and wonderful entrees, so we will continue eating here frequently! Try lunches right at opening hours for great seating and a quieter mood.
Pros: Amazing Americanized Chinese, reasonable prices, stand-alone location
Cons: Be clear and watchful when ordering specialty items
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