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Very poor customer service - Review by citysearch c | Zeppo

Zeppo

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Very poor customer service 8/31/2006

I have been two times...the first time the food and the service was great. I took a group of 6 there based on that experience. What a disapointment! The food was good, but the service was one of the worst I have experienced. The waiter not only gave everyone the wrong meal, he left it up to use to try to figure out which was which, and totally forgot one of our deserts! He was so unfriendly....to the point of being rude. I was very embarrased. We ran out of wine, he never checked back to see if we wanted more. When I went to talk to the manager I was informed HE was the manager....with so many other good restaurant choices in town my advice is to avoid this reataurant! more
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