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Really poor customer service - Review by citysearch c | Splendido At The Chateau

Splendido At The Chateau

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Really poor customer service 8/8/2006

We arrived on time and were asked to wait in the bar as our table would not be ready for 2 minutes. We waited fully half an hour before anyone bothered with us again. No-one offered us a drink (free or otherwise). No-one told us what was happening. No-one apologised. Appalling. The maitre d snapped when one of us (politely) asked for directions to the restroom. The waiting staff were surly. The food was good but not good enough to put up with this kind of service. Don't go there. Pros: Food was good Cons: Service was appalling: surly and neglectful more
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