Getting insurance from American Access was the worst decision I have ever made! The staff AND management is rude, unprofessional and just plain mean! I've never been treated this bad! After my accident I was told that I was responsible for 1/3 of the cost of repairs! Even though I had FULL Coverage, the claims adjustor found a vague clause in my policy and stuck ME with the bill! There is no way to reason with these people! They will abuse you, bully you, and drag out your claim for months! Needless to say, I am currently in the process of filing a complaint with the Attorney General and the Consumer Insurance Board . I wish I had enough money to close this place down. American Access should not be in business. I hope that no one has to go through the horrible experience I had to go through.
Pros: It's cheap, but not worth it.
Cons: You may think you're saving money but they will make you pay for it!
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