The girl who answers the phones can never answer your questions, so she always transfers the call to Ambi, who is rarely there. I was told to call between 9 and 9:10 to reach her! When she is there, she's rude and has no ability to deal with people. She has hung up on me more times than I can count, simply because she has no solutions for a problem she was hired to fix. She loves the phrase 'they're out of the country right now' and seems to think it is an excuse for her incompetence.
Cons: Ignorance, Poor Service
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